1. Accepted Payment Options
We accept the following major credit cards, debit cards, and secure online payment gateways:
Credit & Debit Cards:
American Express
MasterCard
Visa

Express & Digital Checkouts:
Apple Pay
Google Pay
PayPal
Shop Pay
UnionPay

2. Currency & Pricing
All transactions on our website (enzehome.com) are processed in [USD].

If you are shopping from a country with a different currency, your payment provider (bank or credit card company) will automatically convert the amount to your local currency based on their prevailing exchange rate.

We do not charge any hidden exchange rate fees, but your bank may apply international transaction fees depending on your card issuer.

3. Payment Security
Your online security is our top priority.

SSL Encryption: Our website is secured with 256-bit SSL (Secure Sockets Layer) encryption, ensuring that your personal and financial information is encrypted and protected during transmission.

PCI-DSS Compliance: We do not store your complete credit card information on our servers. All transactions are processed securely through trusted, PCI-DSS compliant third-party payment gateways (such as PayPal and Shopify Payments).

4. Payment Verification & Fraud Prevention
To protect our customers from fraudulent activities, all orders are subject to standard payment review and verification:

In some cases, we may reach out to you via email to request additional verification (such as proof of billing address) before fulfilling an order.

If a payment fails or is declined by your financial institution, your order will be automatically placed on hold, and you will be prompted to update your payment details.

5. Sales Tax & Duties
Sales Tax: Applicable sales tax or VAT is calculated automatically at checkout based on the shipping address provided and local tax laws.

Customs Duties (International Orders): For cross-border orders, customers are responsible for any potential import duties, customs fees, or tariffs levied by their local customs authorities upon arrival.

Need Help with Payment?
If you encounter any issues during checkout or have questions regarding your payment, please do not hesitate to contact our customer support team:

Email: support@enzehome.com

Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)

Company Address: Room 1508, 15/F, Office Tower Two, Grand Plaza,
625 Nathan Road, Mong Kok, Kowloon,
Hong Kong