Privacy Policy

At ENZE, your privacy is our priority. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit enzehome.com (the "Site") or make a purchase.

1. Information We Collect

We collect information directly from you and automatically through your interaction with our Site:

  • Personal Identifiers: Name, shipping address, billing address, email address, and phone number.
  • Payment Information: Credit card numbers or other payment methods (processed securely via encrypted third-party gateways like Stripe/PayPal; we do not store your full card details).
  • Order History: Details of products you have purchased or viewed.
  • Technical Data: IP address, browser type, time zone, device information, and "cookies" (see Section 4).

2. How We Use Your Information

We use your data to provide a seamless shopping experience for our smart home products:

  • To process payments and arrange for shipping/delivery.
  • To provide order confirmations, invoices, and tracking updates.
  • To screen for potential risk or fraud.
  • To provide personalized customer support for your smart mirrors and faucets.
  • With your consent, to provide you with marketing information or advertising relating to our products.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above:

  • Service Providers: We use service providers for payment processing (e.g., Stripe), shipping (e.g., FedEx/UPS), and email marketing.
  • Analytics: We use Google Analyticsto help us understand how our customers use the Site.
  • Compliance with Law: We may share information to comply with applicable laws and regulations or to protect our rights.
  • Note: We do not sell, rent, or trade your personal information to third parties for their commercial purposes.

4. Cookies and Tracking

Our Site uses cookies to improve functionality and analyze traffic. You can instruct your browser to refuse all cookies, but some parts of our Site may not function properly.

5. Your Rights (GDPR & CCPA)

Depending on where you live, you have the right to:

  • Access the personal information we hold about you.
  • Request that your personal information be corrected, updated, or deleted.
  • Object to the processing of your data or opt out of marketing emails at any time.

6. Data Security & Retention

We maintain administrative, technical, and physical safeguards to protect your data. We retain your Order Information for our records unless and until you ask us to delete this information.

7. Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

For more information about our privacy practices, or if you have questions, please contact us:

Email: support@enzehome.com

Address: [350 Northern Blvd Ste 324-1331 Albany, NY 12204 United States]